FAQ’S

To find the SPHERE PRO point of sale closest to your location in the “STORES” section you will find the nearest points of sale. There is no direct sale to the public. If you can not find a distributor in your area / country, you can contact us at info@sphere-pro.com

There is no direct sale to the public, but you can find some of the articles on the Amazon website.

Our products have a two-year warranty against manufacturing or manufacturing defects. The warranty does not include normal wear and tear, or defects that have been caused by improper use of the garments. The After Sales Department SPHERE PRO will repair or change the product at your sole discretion, and will only accept the return of those products that are sent in the proper hygiene and cleaning conditions.

This warranty does not cover failures caused by:

  • Normal wear by use.
  • An improper or non-ordinary use. About the recommended use of each model see our catalogs and the web
  • Inadequate care or maintenance; on the right you can see the tips written on the hanging labels, the base of the boxes, interior labels, catalogs and the web.
  • Contact with external agents, such as edges of rocks, branches, crampons, ice axes, etc. or aggressive materials such as fire, animal excrement, acids, hydrocarbons, construction materials, etc.
  • Discoloration caused by UV rays and similar.